AI agents & support automation
Agents that resolve real tickets instead of deflecting them — grounded in your docs and order data, wired into your helpdesk, with escalation rules your support lead controls.
NEWAI engineering & software delivery
Agentic AI and the software it has to run inside.
Teck Development builds AI agents, automations and LLM features for small and mid-size service businesses — and we still build the web, mobile and commerce platforms they plug into. One senior team, from pilot to production.
2015
Building since
6–10 wks
Pilot to production
100%
Code you own
FL
Orlando, US-wide
python · typescript · next.js / vercel · aws · your cloud / openai · anthropic · open weights What's this? ↓
Two capabilities
AI work and engineering work, under one roof.
Most AI projects stall at integration, and most agencies can't get past the demo. We do both halves: the model layer and the production software it has to live in. Hire us for either, or for the whole thing.
Track AAI ServicesAgents, automation, custom LLM applications, retrieval and evals. Built against your real data, deployed in your infrastructure, measured before anyone calls it done.Six service lines →Track BTech ServicesWeb, mobile and ecommerce development, custom programming, SEO and digital branding — the services we've run since 2015, now built on a modern stack.Seven service lines →
Where AI pays off first
Eight places to start. Pick one and watch it run.
Service businesses lose time and revenue in the same few places: slow replies, missed calls, follow-ups nobody gets to. Each of these connects to the tools you already use and hands anything unusual to your team.
Grow · Win more customersIllustration
Reply to every lead in under a minute
Instantly texts, emails or WhatsApps new inquiries, qualifies them and books the appointment.
DONEEstimate booked for Thursday, 10 AM. Confirmation sent.
- Web form · 9:47 PM: Our AC stopped cooling. Can someone come out this week?
- Texts back while they're still on your site (SMS)
- Asks address, system age and best times (SMS)
- Checks open estimate slots (Calendar)
- Books the visit and logs the lead (CRM)
- Estimate booked for Thursday, 10 AM. Confirmation sent.
↗ Commercial or out-of-area jobs go to your sales lead with the conversation attached.Ask about this
AI Services
Six ways we get put to work.
Workflow & back-office automation
Quoting, intake, invoice matching, document review, data entry between systems that were never meant to talk. We find the repetitive path and automate it, human in the loop where it matters.
Custom LLM applications
Purpose-built internal tools: research assistants, drafting tools, reviewers, copilots for one specific job. Shipped as a product, with evals so you know when a change makes it worse.
Data plumbing & integrations
The unglamorous half of every AI project. Pipelines, APIs, CRM and ERP connectors, permissions, indexing and retrieval — so the model has clean context and you have an audit trail.
Fractional AI engineering team
A senior pod on retainer — engineering, architecture, project management — embedded in your sprints. Cheaper than hiring for a capability you're still defining.
AI features for SaaS products
You have a roadmap commitment and no bandwidth. We ship the AI feature inside your product — search, summarization, generation, assistants — in your repo, behind your flags.
How we work
Narrow scope first. Production second. No pilots that die in a demo.
manual
costly
manual
01 — FIND
Find the expensive loop
A working session with the people doing the work. We leave with the one or two workflows where automation pays for the project, and what "good" has to look like.
EVALS · WEEKLY
02 — BUILD
Build against real data
Fixed-scope build on your actual systems and records, not a sandbox. You see it weekly. Evals and guardrails go in from the start, so quality is measured rather than asserted.
> repo: yours> cloud: yours> keys: yours✓ handed over
03 — SHIP
Ship and hand over
Deployed, documented and owned by you — your repo, your cloud accounts, your keys. Your team can run it without us in the room.
Workflow 1live
Workflow 2next
04 — CONTINUE
Or keep going
Most clients find the second workflow while we're still on the first. Retainer keeps the same engineers on it, with monitoring and iteration included.
Our stack
What's under the hood, in plain English.
Three kinds of tools power everything we build. Tap any one to see what it means for you.
Your customer
calls, texts, visits
Python · TS
Your website & apps
Next.js · Vercel · AWS
Python · TS
The AI brain
OpenAI · Anthropic · open weights
Python · TS
Your tools
CRM, calendar, inbox
The AI brains
Read, write and answer
The languages we build in
Connect the AI to your data and tools
Where it runs
Keeps everything fast, secure and online
OpenAI
The AI brainsThe company behind ChatGPT. Its AI models are the “brain” that reads messages, writes replies and answers questions.
WHY IT MATTERS TO YOUIt's one of the strongest AI brains available, and we use it when it's the best fit for your job.
- OpenAI
- The company behind ChatGPT. Its AI models are the “brain” that reads messages, writes replies and answers questions. It's one of the strongest AI brains available, and we use it when it's the best fit for your job.
- Python
- The most-used programming language for AI and data work. It's the glue between the AI and your records: your CRM, spreadsheets, calendar and inbox.
- Anthropic
- The company behind Claude, another top AI brain, known for careful, reliable answers. We pick whichever AI does your job best, so you're never locked into one company.
- TypeScript
- The language behind most modern websites and apps. It catches mistakes before your customers ever see them. Fewer bugs in the tools your business relies on every day.
- Open weights
- AI models anyone can download and run on their own computers, like Llama or Mistral, instead of renting them from a big company. Your data never has to leave your business. Useful when privacy or rules matter.
- Next.js
- A popular toolkit for building fast websites and web apps. This site is built with it. Pages load quickly, which keeps visitors around and helps you rank on Google.
- Vercel
- A hosting service that copies your website to servers around the world. Your site is fast for every visitor, and updates go live in minutes.
- AWS
- Amazon Web Services: Amazon's cloud. Rented computers and storage that run software around the clock. Reliable, secure, and it grows with you, so you never buy or manage servers yourself.
Tech Services
Still the full development shop.
Everything we've offered since 2015 is still on the table — websites, apps, stores, custom code, search and brand work. Same team, modern stack, and an AI layer available on any of it when it earns its place.
Not sure which you need?
Describe the problem on a call and we'll tell you plainly which side of the shop it belongs in.
Book a call →01
Web design & development
Hosting through code. Next.js on Vercel, responsive, accessible, fast, and easy for your team to edit.
02
App development
iOS, Android and cross-platform apps, including the API and admin layer behind them.
03
Ecommerce
Shopify and Magento builds, migrations and integrations — from a lean first store to complex catalogs.
04
Programming & APIs
Integrations, modifications to existing code, and the awkward work nobody else wants. Python, TypeScript, PHP, Java, .NET.
05
SEO & performance
Technical SEO, Core Web Vitals, local and national search, so the right clients find you first.
06
Digital branding
Logos, graphic design, banners and email creative, brought up to current standards.
07
Consulting & management
Analysts and consultants to scope work, manage outsourced developers, and get projects actually finished.
Industries
Where our work lands.
We work with small and mid-size service businesses, where margin gets buried in phones, inboxes and manual follow-up. Domain knowledge comes from the engagement, not a brochure.
- Home services
- Healthcare & dental
- Legal
- Accounting & tax
- Professional services
- Real estate
- Property management
- Insurance
- Lending & financial services
- Restaurants & hospitality
- Auto
Start here
Tell us the workflow that's eating your week.
Thirty minutes. You describe the process or the project, we tell you plainly what it would take and whether AI belongs in it at all. No slides.
Based in
Orlando, Florida